[Resolved]  Bata India — complaint against quality of new shoes purchase

Address:Ludhiana, Punjab

i had purchased Hush Pupiyes new shoes from Bata showroom, Western Mall, Ludhiana on 15-06-14, invoice no.15-06-14/0058C3524 sold by Vikram Kumar, on 19-07-14 verbal comlaint has been done to Mr. Madan Mohan regarding the pasting of shoes has been loosen, but he directly refused to replace the shoes and said it will be repaired from local person. i am loyal customer of the brand, and the store manager ignored the complaint, kindly help to resolve the issue at earliest. Parmod Vohra, M No, - [protected]
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Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2014
Bata India Customer Care's response
Dear Customer Thank you for the feedback. We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best regards Bata Customer Service
Verified Support
Jul 28, 2014
Bata India Customer Care's response
Dear Customer, We hope as per the last response you must have contacted the customer service team through toll free or Email. Pls provide the complaint number/ reference number so that customer service team can take up the query in best possible manner. We will be happy to help you.
Verified Support
Jul 30, 2014
Bata India Customer Care's response
Dear Customer, Since we have not heard from you, we are closing this complaint for now. In case you require any further assistance, please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. Our customer service team will address your queries related to Bata products in the best possible manner.
Verified Support
Jul 30, 2014
Bata India Customer Care's response
Dear Customer, Since we have not heard from you, we are closing this complaint for now. In case you require any further assistance, please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. Our customer service team will address your queries related to Bata products in the best possible manner.
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