[Resolved]  Bata India — Dealer refused to change the defective article.

Address:Jalandhar, Punjab

I have purchased two articles from "Bata Shoe Store, WG-542, New Lovely Sweets, Nakodar Road, Jalandhar, Punjab" on[protected] vide cash memo number "Sl.No.03658/3347 date[protected].out of these two articles one article ( number :[protected] was found defective. On[protected]:30 p.m.) when i when to the said store for replacement of the defective article the person on duty refused to change the article. He also keeps the defective article and talked in rude manner. Kindly take strict action against the person on duty and replace the faulty article.
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Aug 14, 2020
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
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Dear Customer,

Thank you for the feedback.

We regret the inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case if you have already registered the complaint with us kindly share the complaint no. provided to you.

Our customer service team will address your queries related to Bata products, in the best possible manner.

Best regards
Bata Customer Service
I have contacted the toll free number and registered complaint on[protected]. My complaint number is 166299. i have also sent an email to via "contact us" on Bata India web site.
Dear Customer,

We have sent you an amicable resolution on your email id registered with us. Kindly check.

Thank You.
I have not received any mail in this regards. My problem is still unheard. kindly do the needful in this regards.
Thank you

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