[Resolved] Bata India — Defective School Shoe | |
I purchased School Shoe from Bata India Ltd.Ist Ist Floor, Shop No.151-153, Mahagun Metro Mall, Sector-3, Vaishali, Ghaziabad, on[protected].vide Bill No.0069 for Rs.500/-.Next Day my child complained me that the said new shoe is defective, so on 26-10-14, I personally visited the showroom and requested the Cashier to exchange the shoe but he flatly refused to exchange the same & said that it will be informed as & when stock will come .As on today I have not received the call from Bata outlet.Really I am surprised the policy & behaviour towards customer from reputed concern like Bata Ltd.
Will the concerned Senior Personnel look into it and arrange to exchange the the defective shoe or Refund my money at earliest.
Thanks,
Balkrishna Begrajka.
5/846, sf-2, vaishali, Ghaziabad,
Ph, [protected]. Was this information helpful? | |
Complaint marked as Resolved
Bata India customer support has been notified about the posted complaint. Verified Support Oct 30, 2014 Bata India Customer Care's response Dear Customer,
We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner.
Best Regards,
Bata Customer Service
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We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner.
Best Regards,
Bata Customer Service