[Resolved] Bata India — Formal Shoe Model

prasadtalluri

from Mumbai, Maharashtra

Address:

Hyderabad, Andhra Pradesh

Dear Sir/madam,
I have purchased Bata formal shoe model number:851-6339 Rs.1499 on your NIZAMPET, HYDERABAD Show room on 26 JANUARY 2015 TIME:20:27:55

I have Selected size 8 shoe.but it is very tight for my legs.i have noticed today(27th) morning.i levied the shoe at home and i went to office

after come to the office today evening i went to showroom.i requested for size exchange.But your store manage refusing to provide size exchange

he is saying bottom of the shoe foolish is slightly disappearing.you will not put the shoe in display again.He has advised me to contact Bata india customer care

i am requesting you all Kindly please provide size exchange for the shoe

i am unable to wear the shoe with size 8.please provide size exchange for the shoe with 9 size

i am expecting a positive reply from your end.please help

Thanks&Regards,
Durgavaraprasad Talluri

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Complaint marked as Resolved

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Bata India customer support has been notified about the posted complaint.

Jan 29, 2015

Updated by prasadtalluri i droped the email for the same to in-customer.[protected]@bata.com on 27 January 2015 21:30PM.but no response from bata till now

Verified Support

Jan 30, 2015

Bata India Customer Care's response Hi, we regret the inconvenience and also like to thank you for bringing this to our attention. Please share your contact number with us so we can get in touch with you and get this issue resolved. Regards, Bata Customer Service

Jan 31, 2015

Updated by prasadtalluri i have received reply email from Bata customer care on 29th JAN.they asked me to provide the Amount paid for the Article, cash memo number or scan copy of Cash memo, credit/debit card statement indicating the Date of purchase

I have replied to the mail with complete details on the same day.But till now there is NO RESPONCE from Bata Customer care

Please verify my details and please do the needfull.my email query reference number:352797

Thanks&Regards,
Durgavaraprasad Talluri
cell:[protected]

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