[Resolved] Bata India — leakage through crack developed in sole

v c mathur

from Sangli, Maharashtra

Address:

Pune, Maharashtra

I had purchased a jogger shoes from your branch located in kohinoor arcade, nigdi, pune 44 on 26thJanuary, 14 During walk in rainy days, i recently noticed seepage of water through sole. On contacting the shop keeper i was told that the warranty is only for three months and therefore nothing could be done.i am therefore bringing it to your notice so that the needful is done at your end. The transaction shown in the bank passbook is POS 567112. against SBI credit card. V C Mathur M) [protected]

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Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2014

Bata India Customer Care's response Dear customer Thank you for the feedback. We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best regards Bata Customer Service

Verified Support

Aug 21, 2014

Bata India Customer Care's response Dear Customer, We hope as per the last response you must have contacted the customer service team through toll free or Email. Pls provide the complaint number/ reference number so that customer service team can take up the query in best possible manner. We will be happy to help you.

Verified Support

Aug 25, 2014

Bata India Customer Care's response Dear Customer, Since we have not heard from you, we are closing this complaint for now. In case you require any further assistance, please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. Our customer service team will address your queries related to Bata products in the best possible manner.