Bata India Limited — misbehaving irresponsible staff.. shocking attitude towards consumer!!!!

Address:Howrah, West Bengal

I have been a consumer of Bata shoes for past four years!
AND THE FOLLOWING SHOWS HOW THE (SO-CALLED)RESPECT THEIR CONSUMERS:
I bought a 'Power' brand's Gripper shoe from Bata India showroom at Howrah Maidan on 11th November, 2013. They did not have enough stocks! I choose a shoe but it was not comforting me as I needed one size bigger!But they did not have that sized shoe in their stock! So one of the showroom guys insisted to take home that shoe by assuring me that it will enlarge after it is used for 10/15 mins! They assured me to replace the same within two months if any defects being found out! By getting such assurance I bought it. After I used it second time I found that some corns(imflamation) on foot have been developed! I called up the show room yesterday(17/11/2013) night to replace it explaining! Rather than entertaining my complaint or request the guy who took the phone call behaved like begger and rather than being sorry he ADVISED ME TO "APPLY BOROLINE(an ointment) AND WEAR THE SHOE"
This is how Bata is doing business! They are selling shoe which is expected being wore with applying BOROLINE!
I would like to bring this incident to everyone's kind attention!
I WONT BE BUYING A SINGLE THING FROM SUCH DISGRACEFUL PEOPLE!
BATA MANAGEMENT: PLEASE TEACH BUSINESS ETHICS TO YOUR STAFFS! OTHERWISE THE BRAND NAME WHICH YOU HAVE EARNED IS GOING TO BE DESTROYED!
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