[Resolved]  Bata India Limited — Shoe Damaged within 3 months

Address:Kolkata, West Bengal

I had purchased a "N Walk Dr. Scholls shoe" from a Bata Retail outlet ( 7B Middleton Street ) in Kolkata, West Bengal, India on[protected] for Rs. 1599. Cash Memo #: 11-12-13/1/0029. However the product was damaged after only 3 months o[censored]se. On taking the same to the outlet the Store Manager (Mr. A Nandy) refused any kind of assistance. This product was purchased as a replacement of a ALEXIA Sandal which was damaged within 15 days o[censored]sage. It has been my experience that the shoes at the store are of extremely poor quality and the customers like us are harassed because of the same.
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Aug 14, 2020
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
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Dear Customer,

Thank you for the feedback.

We regret the inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case if you have already registered the complaint with us kindly share the complaint no. provided to you.

Our customer service team will address your queries related to Bata products, in the best possible manner.

Best regards
Bata Customer Service
The complaint number provided is 170107.
The issue has been resolved and Bata India has sent a mail saying that I would be given a 100 % replacement.

Defect PICS

Free full cracked. I bought these shoes at Inorbit Mall 03/31/2014.I want to change this defected shoes

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