[Resolved] Bata India — Non Delivery of Product

MURUGESH NADAR

from Navi Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Hi, I have placed an order on Bata Online store for purchase of a Formal Shoe with Order ID 12042210 on 18th Oct 2014 and made an online payment using Netbanking on the same day. After payment I was promised that the product will be delivered within 7 Working Days. But, there was no response even after several inquiries regarding the order and finally during my last interaction with customer care officer on 31st October 2014, I was shocked to know that my Order was cancelled without my knowledge. I immediately requested the officer to escalate the call to his higher official while he launched a request for the same with ID 300999 and informed that I will be getting a call back in 30 Mins, which I haven''t received yet. Request you to kindly do the needful to get my product delivered. Thanks, Murugesh

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Complaint marked as Resolved

Product delivered on 03-Nov-2014. Thanks for your support. Product delivered on 03-Nov-2014. Thanks for your support. Product delivered on 03-Nov-2014. Thanks for your support. Product delivered on 03-Nov-2014. Thanks for your support

Bata India customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2014

Bata India Customer Care's response Dear Customer, We regret any inconvenience caused to you.Thank you for sharing the complaint number. Your request has been forwarded to the concerned department and will be resolved at the earliest. Best Regards, Bata Customer Service