Bata India — Product defect hush puppies Article no 8243948

Address:Chennai, Tamil Nadu

No Response to our mail dated June 21st 2015. Added few more mail-id so that some responsible person with take forward. Poor Customer Redressal and Poor Quality of Product. Attention Customer Care. Within a time span of 4 months Hush Puppies shoes spoiled. Please find attached images of Shoe and bill number. Requesting to change my shoes immediately. The store manager wants Approval to change the shoe. Please go ahead do the same. Attaching Bill Copy and shoe. Cash memo no 22-02-15/1/0010 Article no 8243948
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Adding Images.

Got a mail from Customer Care to come to Bangalore.
[protected][protected]

We thank you for being our valuable customer and appreciate your feedback.

We would like to inform you that an article evaluation needs to be conducted at our store.

Hence, you are requested to please visit our Bata Shoe Store at # 10 T C Palya Main Road Rammurthynagar Bangalore Karnataka 560016

The store manager will evaluate the product basis the concern highlighted by you and extend you the best possible resolution.

Kindly visit the store along with the damaged product before 10th July 2015. Please carry a printout of this mail or show this email in your smart phone to the Store Manager along with cash memo or debit / credit card statement at the time of visit.

Please note that there is no cash refund. Also, all minor defects will be first considered for repair and not directly replaced.

We assure you of diligent service and look forward for your continued patronage.

Kindly note the details of your complaint for all your future correspondence.

Contact No. : [protected]
Article No. : 824-3948
Complaint No. : CRF424176

Regards
Nitesh Ajmera
Customer Service Team
Bata India Ltd.
[protected][protected]

I purchased the product in Chennai from Express Avenue, Mount Road Chennai. And I now reside in Chennai, Please provide me store details in Chennai.
I purchased the product in Chennai from Express Avenue, Mount Road Chennai. And I now reside in Chennai, Please provide me store details in Chennai.

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