Bata India — Quality of the product

Address:

Kozhikode, Kerala, 673010

I am a regular user of your product jalsa since last 20yrs.
This time i. E 3 months back, i bought a pair of jalsa size 6 brown color shoes. Now the issue is on the left side of the left pair its getting tearing off. What i came to notice that on that side the thickness of the material is comparatively less. This a few weeks back i went to the dealer which is at mavoor road, near bus stand, calicut, and i told and they gave me a very good service. They repaired and gave. But now again i am facing the same situation. Its getting tearing off again.
Kindly look into the matter and do the needful. With great regret and sadness i am writing this.
Thanking you
Dr arun bhaskar
[protected]