[Resolved]  Bata India — Shoe upper got worn out.

Address:

Faridabad, Haryana

Purchased shoe Article no.F[protected] from Bata Shoe Store at shop no. 1E/17 BP NIT Faridabad. phone no.[protected] on 26.01.2015 vide cash memo no.26-01-15/1/13 store code 03679 M.R.P.Rs.999.00Ps. at 50% discount for Rs.499.50PS. charged Rs.500.00Ps. at14.00Hrs. .My son wore it to his school and came back with shoe upper at toe region and at lace region upper portion worn out and cloth beneath became visible, giving the shoe very shabby look.Note no games period on tuesday.Went back to the shop, waited for the Manager to appear for 15 miniutes, who completely disowned the shoe and said read below lines it is written no warranty/exchange for discounted items and blankly did not listen when we tried to explain that NOBODY in the store informed about No warranty /exchange on items on discount. Complained the same at customer care and registered the complaint got no.351834 and was advised to wait for 05days.