[Resolved]  Bata India — Substandard Product/

Address:Thiruvananthapuram, Kerala
Website:www.bata.com/

Dear Sir, I have bought a pair of BATA shoe on 12.09.2015 & it cost Rs.2000/-, within two days of purchase it has broken a part from the top when i am passing through a passage in my office.Only thing it was just hit a tables leg and it was not a sharp end too. Then i approached the BATA store KARAMANA, Trivandrum, one Manager told me to mail to bata customer service.Hence i mailed to all and they responded after 3-4 communication they said it was not refundable / repairable because it was happened due to REGULAR WEAR & TEAR. I asked you all that only 3-4 days guarantee given by a BRANDED company for product worth Rs.2000..?. The word they used Regular Wear & tear, from that it is clear and absolutely evident that BATA is no longer a guaranteed product.And after broken the shoe, then only i saw that very bad quality materiel was used manufacturing a shoe worth Rs.2000/-. This is very very bad.We the consumer cant buy anything for a a guarantee. We all to reject the company BATA and their product.Again saying that nothing good afor a consumer existence of such companies At present company BATA cheated peoples across the country through their brand they created years back...
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Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2015
Bata India Customer Care's response
Dear customer, we regret the inconvenience caused to you. Please share your contact number and email so we can get in touch with you and assist you with your concern.
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As per your request i am sharing my mobile number and E-mail.
Mob:+91 [protected]
E mail- [protected]@gmail.com
Dear All,

BATA product is a worse one..Kindly requested all to don't buy it..Noway BAT has keeping the standard in its earlier days.They have given me a solution after deviating from their policy for my complaint is that, 50% replacement.You know all i have used the product only for a day.Then i didn't use it any more and it cost worth Rs.2000/-..They are telling me to return the product with 50% replacement.ie I have to again buy a damn/worthless product from BATA for Rs.1000/- .and return the product also. This is the policy from BATA after anyone complaint about their product.
Even i wouldn't use the product anymore, but again i didn't return it for Rs.1000/- for using it for one day. Again requested all BATA company Head India Operation/ Executive to stop manufacturing such a substandard product or Rs.2000/- worth product you did not mean any worth.?
BAD, BAD Absolute cheating from BATA..

[protected]@gmail.com
This photo suggest that the material used for manufacturing the shoes by BATA is absolutely a substandard one.You all can see that a New Branded Shoe broken this way in the first day o[censored]se itself.

Poor Services of showroom person

Poor ansring of bata show room person

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