[Resolved]  ACT Fibernet — Beam Fiber - Pathetic customer service & Poor Management

Address:Hyderabad, Andhra Pradesh

This is the worst SERVICE I HAVE EVER RECEIVED IN MY LIFE... A SERVICE PROVIDER THAT DOES NOT PROVIDE THE REQUIRED SERVICE, , A SERVICE PROVIDER TAT HAS A NUMBER THAT IS BUSY 24 HOURS ONLY WHEN THE SERVICE IS NOT WORKING, , A CUSTOMER CENTER OFFICE THAT HAS NO BLOODY IDEA WHAT IS THE ISSUE AND PROVIDE FALSE PROMISES, A CHAT AGENT WHO DOES NOT KNOW HOW TO CHAT... A CUSTOMER SERVICE AGENT WHO DOES NOT reply ... How BLOODY CHEAP these GUYS CAN BECOME... THE WORST COMPANY I HAVE EVER HEARD OFF AND I'M GOING TO TAKE THIS : SOCIAL MEDIA, TRAI, CONSUMER AFFAIRS AND ALL POSSIBLE WAYS THAT I CAN ACCESS...I WILL BLOODY WELL MAKE SURE THAT they PAY FOR ITS MISTAKES... On 27-Dec-2013 6:54 PM, "LiveChat" <[protected]@livechatinc.com> wrote: Your chat transcript logo Selva Kumaran Fri, 12/27/2013 06:44:00 pm Hello vineeth. How may I help you? vineeth Fri, 12/27/2013 06:45:08 pm Will your worst service ever start working properly????? Selva Kumaran Fri, 12/27/2013 06:45:23 pm Good Evening Mr. Vineeth vineeth Fri, 12/27/2013 06:46:37 pm Cha... It's the baddest evening and you are saying good evening... How great????? Hope it evening was any better!!! *ur evening Will u just transfer this chat to ur manager????? I don't want to chat with you buddy Hey are u there????? ¿??????????????? Hello mister what is ur AHT????? Duration: 00:10:27 E-mail from LiveChat
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Aug 14, 2020
Complaint marked as Resolved 
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Hello,

We apologize for the inconvenience. Kindly share your customer ID or contact no. with us so that our team can help you in resolving your issue. We will forward your complaint to the top management of the concerned team and they will shortly get in touch with you. We assure you that your issue will get resolved ASAP.

Regards,
Beam Fiber
I have contacted the Nodal Officer and a guy has come to my home to resolve this issue. However, I will check the status of the internet tomorrow and get back to you guys if it is the same... He came just pulled some wires and said it was a loose connection. I dont believe that however, let me check that tomorrow, , , If it is the same case from tomorrow then we'll play the game of WAR,
no yar it is worst...they have taken my money 2660, still not giving. 1month completed. beam too worst service too bad

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