[Resolved]  ACT Fibernet — Act fibernet fup reset and data loss

Address:	Chennai, Tamil Nadu, 600032
Website:	www.actcorp.in

We are ACT users for last two years in Chennai. Initially we were 4 people and we were using 75GB ACT plan, it was enough for us and never crossed it before the cycle. Now the story is we are 3 people only and ACT updated the 75 GB to 100 GB for us. Nice and thanks ACT for that and we used to have lot o[censored]nused GBs at the end of the cycle which we used to download some videos. Now last two months our 100 GB is finished in the first few days. Surprised we were ! and called customer care and they suggested us to reset FUP, okay we thought may be some mistake, reseted the fup INR700+ and happily browsed again and 4 days bhum !!! some 60GB is vanished. If the GBs were eatable I would have doubted on me or friends, but this is something which we can't eat no. So dear ACT if you are cheating on us or doing a fraud, please tell us in advance i fed up with the GB losses and fup reset.I am going to do it again for this month now (2nd fup reset this month) since we have no other option. But if this happen again i will be forced to go for a case against you people. I have seen a lot of similar complaints about ACT so please don't neglect the customer voices.