[Resolved]  ACT Fibernet — Every week we are facing connectivity issue

Address:

500028

Hi Act Team,

Please find the ticket details below:
Ticket No:[protected](Raised today morning 8AM or 8:30AM)
Every week i am facing connectivity issue in my area, last 4 weeks on wards continuously we are facing the problem. Customer care people just raising the ticket and they are not taking care about the issue. If we called technician he is not taking care, customer care people are saying simply for escaping purpose to resolve the issue it will take 24hrs time, if you call "N" number of times also they will say only one answer it will take 24hrs time will try to provide the solution. But we don't when that 24hrs will complete. really worst service, worst customer care.
I paid months payment because of that i am using customer service, once after completing the 6 months period, immediately i will remove the connection, i will take some other network.

Now a days beam service very worst service. please take care otherwise beam will loose the customers in future.