Comments
Managed to finally get through on the phone. A rep by the name Ashok Bommani registered my complaint and assured me I would not be charged for the 10 days there was no internet at all. Their technicalteam was supposed to reach out to me within 24 hours It's now 24 hours and there's still no response from anyone regarding this complaint. (Dear Customer, Ticket no: [protected] is registered. )
Still no internet, no updates, no techy people in the area trying to fix the issue, nothing.
Still no internet, no updates, no techy people in the area trying to fix the issue, nothing.
Dear Vidhu Priya Chilkuri,
We regret the inconvenience caused, we will get in touch with you.
Warm Regards,
ACT Fibernet Hyderabad
We regret the inconvenience caused, we will get in touch with you.
Warm Regards,
ACT Fibernet Hyderabad
Thank you. I received the message below however this issue hasn't been resolved. I've restarted the router, tried using the cable directly and not over wifi, restarted devices and nothing worked. Tried calling but the lines are always busy.
How can I request personnel to be sent over to the house to check the connection?
Messages received: Dear Subscriber, Connectivity issue has been resolved. In case you are unable to access Internet, please restart your devices (PC/Laptop/Router) to resume the services. Inconvenience caused is regretted - ACTFibernet
How can I request personnel to be sent over to the house to check the connection?
Messages received: Dear Subscriber, Connectivity issue has been resolved. In case you are unable to access Internet, please restart your devices (PC/Laptop/Router) to resume the services. Inconvenience caused is regretted - ACTFibernet
Still no internet and the phone lines are busy. Please send a technician to fix the issue. I've waited long enough.
Still no resolution!!
Omg! How can you guys continue to ignore the issue!? The least you can do is provide me an update. If somethings broken and you re trying o fix it it's fine...but not even an update ?
Fix the issue now or ill have to consider terminating my account with Act altogether.
Fix the issue now or ill have to consider terminating my account with Act altogether.
Dear Vidhu Priya Chilkuri,
The above mentioned grievance has been resolved. For further queries you can contact us on[protected] or [protected]@actcorp.in
Warm Regards,
ACT Fibernet Hyderabad
The above mentioned grievance has been resolved. For further queries you can contact us on[protected] or [protected]@actcorp.in
Warm Regards,
ACT Fibernet Hyderabad
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56%
Complaints
4525
Pending
514
Resolved
2325
+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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We regret the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.
Warm Regards,
ACT Fibernet Hyderabad