[Resolved]  ACT Fibernet — Internet services

Address:500032
Website:actcorp.in

We installed beam internet services on 26/09/2016 and till date(13/10/2016) we have faced the connectivity issue for 4 times and everytime beam takes 48/72 hours for solving the issue.And the point is this is happening every now and then, Inspite of our regular mails to [protected]@ACT Fibrenet, issue still Persist.And when we visited the nearest branch of ACT, employees advice us to cancel the connection instead of solving the issue.
Request someone to act in the issue and solve it ASAP
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Nov 19, 2016
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2016
ACT Fibernet Customer Care's response
Hi Kalyan,

We regret the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

Regards,
ACT Fibernet
Complaint comments 

Comments

I have 10mbps plan but they give me only 6mbps speed
and fup consume without using 3gb or 4gb in a day
ACT Fibernet Customer Care's response, Oct 14, 2016
Verified Support
Hi Shanawaz,

We regret the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

Regards,
ACT Fibernet

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