ACT Fibernet — New connection request

Address:

500013

Hi this is sunil requested for new connection on 19/07/2016 and paid for 1685 on the same day and till today they have done nothing for that request and the agent is not even answering the calls if make any call to him.
This is his contact no;[protected] and after paying the bill i got conformation from the no [protected].
By tomorrow 12 pm if i didn't my connection done otherwise call the request and refund the amount which we paid i;e 1785 to that agent.