ACT Fibernet — Act broadband fup | |||||
I have been using act for nearly one year.In that time i havent come close to exceeding my fup of 125gb.In some of those months i have been watching netflix, youtube etcetc non stop. However in the last two months my allowance gets exceeded within half a month even though i havent used netflix with the same frequency (Low resolution). My usage gets used even though for two weeks i had the router switched off. This is something airtel did in order to cheat clients into paying for extra quota. Please find attached two photos taken thirty minutes apart where 2gb are used up whilst browsing newspaper website and watching low resolution youtube videos. (7gb within two hours) Fuether to this the speed has been considerably reduced well before the 125gbs fup were exceeded. My username is 11347036 Was this information helpful? | |||||
customer support has been notified about the posted complaint. Dec 08, 2015 Mohd Askari's response Already Day Before Yesterday I Had Complaint
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11 Comments | |||||
Comments
I'm a consumer of act fibre. We couldn't access Internet since last 5 days. We even tried the customer service but I can't reach your representative. Kindly plz analyse the problem.
Dear Alekhya Pinnamaneni,
We regret the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.
Warm Regards,
ACT Fibernet
We regret the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.
Warm Regards,
ACT Fibernet
No net connection from two weeks.
Called technician several times but not fixed
Some times not even lifting the phone
Called customer care several times but always busy.
What the hell is wrong with ACT Fibernet
Called technician several times but not fixed
Some times not even lifting the phone
Called customer care several times but always busy.
What the hell is wrong with ACT Fibernet
Beam Telecom / ACT — Id [email protected]
Internet not Available Here Please Send for your person Id : [protected]@gmail.com mobile no. [protected] Address : Ground Floor, Ayesha Residency, Behind Harsha Hotel, Nampally Railway Station Road, Hyderabad Dear Dear kp0006,
The above mentioned grievance has been resolved. For further queries SMS TC HELP to[protected] from your registered no.
Warm Regards,
ACT Fibernet
The above mentioned grievance has been resolved. For further queries SMS TC HELP to[protected] from your registered no.
Warm Regards,
ACT Fibernet
Beam Fiber — Not able to access from last 5 days
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Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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ACT Broadband — Irresponsible
Y u opened chat live? Is there any responsible persons over there? Always situation like ACTXXX has left the room. Don't fool the people