[Resolved]  ACT Fibernet — Shift connection

Address:Hyderabad, Andhra Pradesh, 500049

Recently i shifted my connection and in my new home all are setup including wiring but when i try to login it is saying area is not allowed to login. So i called to customer care they told me will resolve in 24 hrs, but i took 5 days and again called to customer care they said will get discount in current bill. So i have raised a compliant from mobile app and no one give any response. Today i called them and they simply saying for shift connection as per policy it will took 5days.
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Jan 1, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2016
ACT Fibernet Customer Care's response
Dear Valued Customer,

We regret the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

Regards,
ACT Fibernet
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