| Address: | Mumbai City, Maharashtra, 400037 |
I daily travel in bus number 27 and it's been approximately 1 year now. This bus starts from worli depot and I board the bus in Gandhi market bus stop to reach vikroli bus depot in the evening time by 5. I am doing night shift and therefore have to reach my office before 6.30 pm. It takes approximately 45 mins to reach vikroli depot from Gandhi market.
Previously this bus used to come in 15-20 mins gap but now since August the time span is increased to 45-60 mins. I reach bus stop by 5-5.05 but 27 bus never comes before 5.45-6.00 pm because of which I get late to reach office on daily basis. Every day we cannot afford to give traffic, transport excuses to reach late for office. I am sure you will also not accept this reason on daily bases from your employees. Again the bus that comes is so crowded that it becomes difficult to board in or even stand properly. It's understood and is obvious that the bus is crowded as it's peak hours and due to delay in bus arrival.
I understand there is traffic due to which delay is possible but not everyday and not for all the buses that starts from the depot. Online bus time table shows bus 27 starts from the depot after every 15 mins interval then it should reach the others stops also in that time gap. But there is no single bus 27 that arrives Gandhi market bus stop before 5-45 - 6.00 pm. So I am sure the buses do not start from worli depot on time.
Since it's peak hours and there are so many people traveling why is the BEST services not increasing the frequency of this bus. That would surely reduce the crowd and people can travel conveniently. At the end every one pays and expects convince and reaching on time from every transport service provider.
Request you to look in and try to resolve the issue as soon as possible.
Thank you Was this information helpful? | 
why should any individual pay for this?