[Resolved]  B. E. S. T. Undertaking — Conductor spoke with me in arrogance language and behave in disrespect manner

Address:	Mumbai City, Maharashtra, 400030
Website:	www.bestundertaking.com

Respected sir / madam Subject == my name is swapnil sunil shivalkar...i had complaint against best conductor of his arrogancy word use to me and arguing with me in dis-respect manner... (05/11/2015) today i had traveled with best bus from worli village bus depot . To elphinston road The fare of ticket was rs 8...as usual i m using smart card from 4 years... Unfortunately yesterday on 4/11/2015...my balance was over at night...yesterday conductor also intimate u r balance was rs 1... So today on 05/11/2015...i didn"t get time to recharge my smart card balance...and evening at i was busy...so as usaual i ladder into best bus...i had seated into second last seat...and conductor was too far...he has started from driver end... When he had come to me...i had given him rs 50...he told me in mother tongue language..( sutte nahi hai maaza kade...even i also replied him...kaka maaza kade pan nahi hai...even i shown him my wallet see i don"t have ) Then reply...mala kai sangu naka...bagh kauna kade...nahi utrun jau ...i told him ka uthrun jau...then i show him my smart card...i told him...i m using smart card...but unfortunately recharge balance is over yesterday and i had not get time to recharge today... Then he reply mala kai sangatay...bagh nahi uthrun java...ithe amhi kai theka nahi ghetla hay saglanche sutte deyala... I had saw him he has given change to first customers ...when he come to me he shown his attitude... Then just behind me one person was ...he told me jaude mitra he ghe 50 che sutte...and stranger person given me rs 50 change... Conductor shouted with arrogant language...mala kai sangtoy smart card cha... I told him tumcha tras vachvala ghetla hay... I m using smart card...to reduce some pressure of best conductor... Since 12 years i m travelling from best bus 162...i had seen many time passenger removing rs 100 not rs 500...and conductor his frustate... To reduce some pressure from my side i had taken smart card option...and recommended to everyone plz purchase smart card... I had taught that best bus conductor and passenger are freinds...but this conductor prove ..passenger is on own way and conductor ar in thier place... My complaint is against best conductor...the way he spoke in disrespect manner and and arrogancy manner...even he had shoted on me...ja uttar bus madhun sutte nahi tur I m using smart card from since 3 years above ...and just traveled from 162 bus every time...but in my life never best conductor shouted on me or never spoke any arrogancy word which hurt my feeling This best bus conductor shouted on me...the puplic in the bus was looking at me and conductor This conductor is not doing any favour that i should listen arrogancy behaviour and blasphemy word ...because this incidence was happen with me...this conductor was frustated and shouting to every one...but some passenger revert him also...or keep silent...but i m not one of them who keep quiet...i m paying fare charges with tax...then i also expect that i should receive proper and efficient service from best staff... In today word taxi can not effort to a common man...so forcefully we have to prefer best bus to every common man...if this conductor face to everybody then such common man will get frustrate from his arrogancy behaviour I m request to best bus higher authority take strick action on best conductor after investigation with us I m providing u my all details and my fare information My name is swapnil sunil shivalkar Fare detail===worli village bus depot to elphinston road Ticket fare cost ==== rs 8 Best bus timing from worli village bus dept was 4.10 pm Date of incidence was 05/11/2015 bus number was 162 Bus number was 8705 Conductor batch number is 109606...not conform bust it may be in ticket...i m providing u the ticket also copy My mobile number [protected] ./. [protected] To conform that i m using smart card since 3 years...0704 [protected] card name is swapnil...just checked in system since 3 years i had traveled from 162 bus...and destination was worli village bus depot to elphinston road...and same by return destination also