Bharat Gas — Application approved but did not get connection since 1 month

Address:

Hyderabad, Andhra Pradesh

Hi I got message after 1 week applying for the Bharat Gas connection. I was told that I will get the connection after the verification withing 4-5 days but after 1 week I got sms that "Dear customer ref, no: 15359252 even after intimation you did not received the connection so your application got rejected". I went to the Hafizpet, Hyderabad office. They gave me the no of the verification person (Ravi - [protected]) but he did not come. Everytime I call this person he asks the address and he wouldn't come. It became painful for me running every time to their office. I cannot understand where is the issue. Please help me.