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Bharat Gas Customer Care

Bharat Petroleum Corporation Limited

LPG Business Unit
Bharat Petroleum Corporation Limited,
Bharat Bhavan II, 5th Floor4 & 6 Currimbhoy Road, Ballard Estate
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Care Phone Numbers and Contacts

Phone:+91 22 2271 4516
 +91 22 2271 4508
 1800-2333-555
LPG Business Unit
Bharat Petroleum Corporation Limited
Plot No A5 & A6 Sector 1
Noida - 201 301
Dist Ghaziabad
Phone: 0120-2474167, 2474701/03/30/68
Fax: 0120 2474771

LPG Business Unit
Bharat Petroleum Corporation Limited
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Bharat Gas Complaints & Reviews

Bharat Gas - leaked/damaged Gas cylinder

User
 nanjannavar003 on Apr 14, 2014
This is Amit N, from Phase1, Hinjewadi, Pune. Nearly a week back I transferred my Bharat Gas connection from Kothrud, Pune Bharat Gas agency to Baner, Pune Bharat gas agency. Below find Customer and Agency details Bharat Gas consumer No. : 28605233 Customer Address : TOWER 1, BLUE RIDGE TOWNSHIP, NEAR SYMBIOSYS COLLEGE, PHASE 1, HINJEWADI, PUNE : 411057 Bharat Gas Agency Name: Akshay Bharat Gas Agency, Shop No 5 Echelon Building, Opposite Regent Plaza, Baner Pashan Link Road, Baner, Pune - 411045 View Map +(91)-8928112922, 9545552097 and +(91)-20-46771578 At the time of transfer,...
Complaint comments Read comments Complaint category Utility Services

Bharat Gas - Gas subsidy yet not received

User
 kokanvaibhav77 on Apr 10, 2014
Dear sir/Madam

This is to inform you that my subsidy yet not receive form your side. i am calling your toll free number but i was not respond your toll free Please look into matter earliest .
Name- DHODIBA LAXMAN BUCHE CUNSUMBER NO15830

Refill Delivery
From 1-Apr-2013 to 31-Mar-2014
Distributor: 110898 Consumer: 15830
Order No. Order Date Delivery Date Cylinder Qty. Cash Memo No. Amount Paid Transfer Status
1034113 18-03-2014 20-03-2014 1 205243 0.00 Not Eligible
1008080 13-02-2014 19-02-2014 1 179808 692.95 Subsidy Transfer...
Complaint comments Read comments Complaint category Gas Stations

Bharat Gas - distributor do not supply the gas

User
 brijmohan agarwal on Apr 5, 2014
1 of yur emlpoyee cam to chck da gas and da person was drunk ... so he chckd n was tokin rubbish so we didnt ask him to repair nething nd snd him on his way... n told him to cum neytm els.. bt dey tok so dat yu signed nai to acha nai hoga... dis is da way dis ppl tok n we act signed it.. nw todae we are booking bt da distributor has block our connection and askd him y yu did so ..he says da person cam to check n yu didnt allow him.. please look aftr our complain n get back to us as soon as possible... and the distributor name is the bhiwandi gas centre and my gas number is 12569...
Complaint comments Read comments Complaint category Utility Services

Bharat Gas - About leakage of Gas cylinder

User
 Sanjay Baburao Bhosale on Apr 2, 2014
I am Sanjay Baburao Bhosale, Bharat Gas consumer No.48058913 of Gajanan Gas Service, Gultekadi, PUNE. I am orally complaint about cooking gas leakages in the office of Gajanan Gas Service. But he dont give respons to attend my complaint. Your company will be responsible for any accident by negligence of Your agency...
Complaint comments Read comments Complaint category Gas Stations

Bharat Gas - Appreciation for Non delivery of cylinder.

User
  FAIYAZUDDIN MD on Apr 2, 2014
Dear Sir, I, Md.Faiyazuddin, am a consumer vide consumer No.2466 since 1989 of M/S.Shashi Chandra Gas Agency, Kadru, Ranchi, Jharkhan. One cylinder was booked on 12th February'14, but till today it was not delivered, however viewing the status of delivery it is showing status delivered on 25th March2014. what is this, please stop black marketing of this kind, when cylinder was not delivered then how its status was delivered. Today I again booked for delivery of cylinder. Pls. do the needful and confirm. You can also reach to my M.No. 9431902802 and 8697405867 or mail to me on mohammad.faiyazuddin@gmail.com rgds Md.Faiyazuddin...
Complaint comments Read comments Complaint category Utility Services

Bharat Gas - No any LPG gas booking under Consumer No. 17281

User
 Shishir879 on Apr 2, 2014
Respected Sir / Madam, My self Shishir Kumar Consumer No 17281 at your SURYA GAS AGENCY 9, JAGBIR SINGH MARKET, NEAR KRISHNAMANDIR, DELHI - SOUTH WEST 110043. I have no any gas booked, but in bharat customer my login id showing booking with out reference no. on dt. 17/02/2014 and delivered on dt. 18/02/2014, again with out reference no. on dt. 12/03/2014 and delivered on 25/03/2014 and again with out reference no. on dt. 01/04/2014 and delivery pending showing till date. In reference to the above booking dates i have saying that again i have no any gas booked in this period and no received any...
Complaint comments Read comments Complaint category Other

Bharat Gas - Dealer is not providing cylinder on time

User
 sagarkale.14 on Mar 28, 2014
Dealer name: Unitech Enterprises, Ahmednagar

Unitech enterprises is gas cylinder distributor of Bharat Gas in Ahmednagar.This dealer is not providing the cylinders within 8 Days.As well as they are not receive our phone calls.I have gave the dealers complaint to the company, but company is not taking any action agenst the dealer.Please do the needful action....
Complaint comments Read comments Complaint category Products & Services

Bharat Gas - Delivery not in 48 hrs time of Gas cylinder

User
 msolanki8 on Mar 24, 2014
I m customer of Boricha Gas Agency, Muglisara, Surat. Since the started of this agency, they do not deliver Gas cylinder in schedule committed time of 48 hours. In fact after on line booking of cylinder, they don't give delivery before 4 days. While contact on telephone, they used to say LOCK of Home, but do not show any proof. My wife is a house wife and usually remain at home, so they are teliing lies & escape from their responsibility to customer. Kindly do the needful for timely delivery of cylinder & oblige....
Complaint comments Read comments Complaint category Gas Stations

Bharat Gas - Non Delivery Of Refills to Customer

User
 sudarsan_1977 on Mar 24, 2014
Sir, I have a domestic gas connection at MAA MANGALA GRAMINA GAS VITRAK at Kakatpur, Puri Odisha. As Per our Distributor, He is not supposed to deliver the Refills As he is having a Gramin Gas distributor. We are collecting cylinders from the Go down since a year. Kindly clarify...
Complaint comments Read comments Complaint category Home & Garden

Bharat Gas - not supplying cylinder in time

User
 bip bis on Mar 20, 2014
Sir, my consumer No.20529180. i am a customer of Galaxy Gas Agency, South Civil Lines, Jabalpur. I have booked gas since 22.2.14 but every time i booked gas, it shows cancelled after a few days. i talked with the manager of the gas agency but they have not given any satisfactory reply. On three occasions my booking was cancelled. 1st on 22.2.14, 2nd on 5.03.2014 and last on 11.03.2014 my booking references are 127240975, 134069122 and 137742709 respectively. i booked through mobile (9575209986). today i hv booked another and it's booking reference is 142960260. regarding this i hv talked with...
Complaint comments Read comments Complaint category Gas Stations

Bharat Gas - Sudsidy not received in my bank

User
 Romel Fernandes on Mar 19, 2014
I have purchased BP gas refill after paying in full on 06/03/14 but till date we have not received the subsidy. My Consumer ID :- 9586 Invoice No. :- 126787137 Booking Date :- 21/02/14 Received Date :- 06/03/14 Address :- Belabai, Vasco da Gama, Goa. 403802 Dealer :- Yashada Enterprises...
Complaint comments Read comments Complaint category Gas Stations

Bharat Gas - Consumer Case

User
 Pradipkumarbehera on Mar 18, 2014
Dear Sir, I am consumer of HP LPG cylinder.My consumer ID-9536, My Distributor is- Aparajita Gas, Chandrasekhar, Bhubaneswar, Odisha. I was ordered the cylinder on- 18/02/2014, booking reference No is -123610573, They sms me the delivery sms on 06.03.2014, but till now no one contact me or delivered, every 2/3 month I am facing the same problem.problem. Pls suggest and treat the Distributor for that. If no one help me then I will go for the consumer case. Regards Pradeep 9861154136...
Complaint comments Read comments Complaint category Gas Stations

Bharat Gas - Froced sale of other products on 2nd cylinder

User
 ankit munjal on Mar 12, 2014
I have a gas connection with Bharat gas Dealer “Shreeram gas agency” Pune, consumer # 53348469. Recently I have applied for the second cylinder and the distributor told me to submit the Rs2900 for the same, but I was not carrying that much money in my pocket, so I rush to nearest ATM & upon my return the dealer executive has already prepared a receipt and handed over the receipt & other products worth RS 890( Non-stick tawa & gas cylinder stand) and when I refused for it, they replied the receipt is prepared and you have to take it or else you will be not be...
Complaint comments Read comments Complaint category Products & Services

Bharat Gas - leaky regulator

User
 amitaryaa on Mar 12, 2014
Dear Concern, pls go throw the trail mail i just spoke to one of your executive her name is Ms.Sonia she gave me complaint no-6589. so pls proceed. On Tue, Mar 11, 2014 at 10:57 AM, amit arya <amitkumararyaa@gmail.com> wrote: Dear Concern, i am amit kumar i have visit at our distributor (PANKAJ GAS SERVICE U-4, MANGOLPURI DELHI NORTH WEST 110083 PHOOL SINGH ) for change the regulator at friday 07/03/2014 so they said they will visit at my place at 4:00 pm on 10/03/2014 but no body came about the same and no one picking the landline phones so i just request to you pls do the...
Complaint comments Read comments Complaint category Utility Services

Bharat Gas - Subsidy Amount not credited ( dec. & feb. )

User
 Rjendra Kumar on Mar 10, 2014
Dear sir, Bharat Gas LPG 1. ORNO. 969268 27/12/2013, CONS NO. 1745, DGCC No.3783692 Subsidy message received on 30-12-13 but amount not credited. 2. CASE MEMO NO.47317, Subsidy message received on 7/2/2014 but amount not credited. Dealer NAME Pushpa Gas Agency JAIPUR subsidy amout not yet recieved in my account, only message came from BPCLPG regarding my subsidy amount has been transferred to the CANERA bank. I checked with bank and gas agency, according to them all the records are correct but the failfure from BPCL. Please check the matter and take necessary step the credit...
Complaint comments Read comments Complaint category Gas Stations

Bharat Gas - Delay in delivery of cylinder & subsidy amount

User
 R G Tiwari on Mar 9, 2014
My Gas connection is with Santosy Gas Service, Sakurpur .They are not delivering my order booked on 18-02-14. The bharat gas service complaint system available on their site, is also not working. My oreder reference no. is 124306605 dtd 18-02-14...
Complaint comments Read comments Complaint category Gas Stations

Bharat Gas - Subsidy amount not credited to my bank accounts

User
 uroy on Mar 6, 2014
Dear Sir, My Name is UJJAL ROY, Consumer No: 23198, Distributor Name: GAS JET, Distributor Code: 112354; Address: 189, D.H.Road, Thakurpukur, Kolkata- 700063. West Bengal, India. Ph: 033 2467 6288, 2453-3279. LPG cylinder Delivered on 08/02/2014 for Rs.1169. But till now subsidy amount not credited to my bank accounts. Kindly look into this matter. I would be very grateful to for your kind attention and obliged. Ujjal Roy (09830854578) Kolkata...
Complaint comments Read comments Complaint category Gas Stations

Bharat Gas (BPCL) - Cant book cylinder using Ivrs

User
 sujankalyan dey on Mar 4, 2014
Dear sir,

I would like to draw your attation, that i am a comsumar of bharat gas but i am sorry to say that i cant book cylinder using ivrs.I am submit all documents to my distributors before two months ago but there are no solution.
I was also launched a complain as on 26th feb in thair website & the complaint no is 73821 but there are no solution. I am requesting you to solve the problem as early as ppssible.
Mob-9932289876


Thanking you,
Jajneswar dey...
Complaint comments Read comments Complaint category Gas Stations

Bharat Gas (BPCL) - Can't book cylinder using IVRS

User
 sujankalyan dey on Mar 4, 2014
Dear sir,
I would like to draw your attation, that i am a comsumar of bharat gas but i am sorry to say that i cant book cylinder using ivrs.I am submit all documents to my distributors before two months ago but there are no solution.

I was also launched a complain as on 26th feb in thair website & the complaint no is 73821 but there are no solution.

I am requesting you to solve the problem as early as ppssible.
Thanking you,...
Complaint comments Read comments Complaint category Gas Stations

Bharat Gas - Late refill receipt & subsidy not credited to bank a/c

User
 krishnabbsr on Feb 28, 2014
I am an old customer of Bharat Gas, Cons No -11256, Distributor-Laxmi Enterprises, Bhubaneswar, Orissa.
I have updated both the agency & Bank with my Aadhar.
Afterwards I boked a refill on 14-Jan-14 & after many pursuals & follow-ups, I received a refill for Rs1189.00 on 9-Feb-14, which was delivered to me without a bill, the delivery person told that they need to raise non-subsidy bill for the same which is not in their system,
I visited the gas agency 8 times afterwards, every alternate day, till-date, each time they take the excuse of doing the task by the next...
Complaint comments Read comments Complaint category Utility Services

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