Bharat Gas — Bharat Gas - New connection for KYC submitted to distributor, but they did not submit it and cancelled my new connection allottment.

Address:

Bangalore, Karnataka

My Bharat Gas new connection application was submitted with Sree Balaji Gas Agencies, Bangalore.I got allotment of request id 15322197 on[protected]. On March 3, 2015, I went to submit all the documents. The lady over there asked me to pay Rs. 8, 000 consisting of Deposit amount, Gas stove, lighter, gas tube etc. I was hesitant to pay so much as i had planned to buy myself new gas stove, lighter etc. So i informed that i will revert to her later. On 9th March, i again approached the dealer and said i am ready to pay the deposit amount only and asked them to give me a connection. They immediately replied saying it will take minimum 15 to 20 days to get gas connection and they have to do inspection. I agreed and asked for acknowledgement after i submitted the documents. They refused to give acknoledgement and said i will get a call in my mobile for inspection. Today morning i got a sms saying that since i had not availed the bharat gas connection after intimation, my request is cancelled. This is not true. I have availed the connection. May be the distributor had not submitted it to the company. This is unfair to the customer like me. Distributors must be made serious about their job. There are so many people who will suffer like me due to the negligence of the distributor. Hence, requesting you humbly to grant me the bharat gas connection and ensuring such distributors are taught a good lesson to learn good governance.