Bharat Gas — Block my Connection

Address:

Kanpur, Uttar Pradesh

Dear sir, My name is Akshya Pradhan and I am residing in kanpur as I mention above. I have a gas connection of Bharat Gas service my consumer no. is 57932337. I had booked my gas cylinder on fortnight of February and still I am waiting for the delivery.. When I asked them (Deep Gas Agency), they said first you have to submit you adhaar and bank details . I even argued with them that as per the govt. Policy you have to delivered cylinder before 31 March 2015. But they denied and did not agree to deliver the cylinder. Then I submitted my adhaar and bank details on 29 march 2015, when I was submitting the adhaar and bank details, they said that your gas connection is blocked. I asked them then what I will have to do, he said you submitted the required documents and your connection will be start within a week. I did the same and submit documents. Today I tried to book my cylinder but it did not... Then I made phone call nobody pick the phone.Why..? Now I want to know why are they not following government rules. Why these people do not fear because of not following rules.. So many times I read in news paper that if gas agencies did not pick the call of customers, government will take the action against them but they are still not following..just because of all this common man has to suffer, the common man who make the government but still are very helpless.. My request you to take against the action and asked the reason to block my gas connection.