[Resolved]  Bharat Gas — leaked/damaged Gas cylinder

Address:

Pune, Maharashtra

This is Amit N, from Phase1, Hinjewadi, Pune. Nearly a week back I transferred my Bharat Gas connection from Kothrud, Pune Bharat Gas agency to Baner, Pune Bharat gas agency. Below find Customer and Agency details Bharat Gas consumer No. : 28605233 Customer Address : TOWER 1, BLUE RIDGE TOWNSHIP, NEAR SYMBIOSYS COLLEGE, PHASE 1, HINJEWADI, PUNE : 411057 Bharat Gas Agency Name: Akshay Bharat Gas Agency, Shop No 5 Echelon Building, Opposite Regent Plaza, Baner Pashan Link Road, Baner, Pune - 411045 View Map +(91)-[protected], [protected] and +[protected] At the time of transfer, I got old regulator and 2 old cylinders. I carried both the cylinders in Auto by paying Rs.300 to my home in Phase1, Hinjewadi, Pune. Once I reached house and connected filled gas cylinder, I observed leakage from cylinder. Immediately I called to Baner, Pune gas agency about this leakage. They asked me to bring filled cylinder to there agency to check it. This is not anticipated from agency. Now my query is that 1) Every time customer has to carry leaked/damaged Gas cylinder from Home to Gas agency? 2) There is no service/facility from Bharat Gas, to send technician to customer communication address to check leakage? Your Bharat Gas Company will be responsible for any accident by negligence of your agency...