Bharat Gas — non receipt of new gas connection

Address:

Gurgaon, Haryana

We had applied for new gas connection online vide wait list no 14456048 dt.04.02.2015, we have submitted the complete set of documents to the distributor on 08.02.2015. He told us come after 2-3 days & deposit Rs.7500.00 inclusive of the cost of cook top. When we told that we already have the cook top and & they can come for inspection, they asked us to come after 4 days and give request for inspection and deposit inspection fee. When we visited the distributor on 15.02.2015, they told that they do not have regulator and can give the connection only after receiving the same. When we asked them to get the inspection done in the meantime, they told that it was not a issue and it will be done at the time of installation. Now suddenly I received this mail of cancellation of my request. I fail to understand, when I am constantly following up with the distributor, how can it be considered that I have not availed the connection. The only thing that I can understand is that since I refused to take the cook top, they are not giving me the connection. They were lingering on and now they have cancelled my request. I request you to kindly look into the matter and see that the public is not harrassed by the distributors like this.