Bharat Gas — refill not delivered

Address:

East Singhbhum, Jharkhand

My consumer no is 2206. I had booked the refill on 30th of dec 2014 but till today the refill has not been delivered. we have enquired at the distributor's agency 4-5 times and each time they say that it will be delivered tomorrow. now after one month they say that the booking has been cancelled and on question about the cancellation they dont have any answer. Distributor name is City Gas Service, and distributor code is CC117369. we have not cancelled the booking but the agency has cancelled it on their own. kindly look into the matter.