Bharat Gas — The booked cylinder automatically cancels and not delivered properly

Address:

562135

Whenever I book a LPG cylinder over IVR no., it is booked successfully and when I call the SLNS gas agency, Devanahalli, they give me a date when the gas cylinder would arrive at my doorstep.And the next day I receive a msg that your booking is cancelled by the dealer as no empty cylinder available at your delivery address, even when I have the empty one and the agency is not efficient enough to deliver my LPG at my doorstep.I'm fed up with it and now I can't help myself ...but hope the consumer forum takes necessary action against the agency.