Bharat Gas — Unethical behavior of your distributor and their delivery boy

Address:

Bangalore, Karnataka

My consumer no is 53321561 with Bangalore Gas Agency, BTM, 1st stage, Bangalore-560029. I had booked for a refill about 15 days ago and till date the refill not delivered. On 22nd aug, I got a message from the agency that my booking is cancelled due house locked. I immediately contacted the agency and informed them, the delivery boy is not true, since we have been in the house waiting only for this delivery, delaying all our important personal works. The agency gave the delivery boy's name and contact no. We contacted this delivery boy only to be rebuked and insulted. My main complaint is customer care is run by these uncultured, arrogant delivery boys rather than the agency. The agency is totally helpless and indifferent. It appears they have no control on such dominating delivery boys. I seek a strong action on this delivery boy Jagganath. A word of confirmation of action taken will be highly appreciated, Thanking you, M R RAMAKRISHNAN, C-202, HINDUJA LAKEFRONT ESTATE, HULIMAVU, BANGALORE -560076