Bharat Matrimony — Bharat matrimony auto renewal without informing or call or mail confirmation | |||||
First of all i want to inform you all be care ful while registering in Bharat matrimony. Before expiring my premium package i dint got any mail, call or mail from Bharat matrimonial side for Auto renewal confirmation for my package . While registering the package also Bharat Matrimony team member dint told regarding this auto renewal process for NRI. As discussed with customer care they told u have only 2 number to view as per previous package, that is why i checked that much only. Please find the below conversion between your Customer care services person Please find the below picture i got the renewed message at 5.19 AM on dated 27th June .as per package 27th night my package will expiry how come without confirmation, call or mail deduct my money ? While other benefits like assistance required they will call daily but while renewing time not a single call also from Bharat matrimony side. as per Bharat matrimony customer care person concern i checked only remaining phone number as per previous package. he never told also if you will check then we cant refund also, if so that i should not check phone number. Please refund my money as soon as possible . Was this information helpful? | |||||
Bharat Matrimony customer support has been notified about the posted complaint. | |||||
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