Bharat Matrimony — Bharat Matrimony - Unsatisfactory Services

Bharat Matrimony ID : PP1332766. I would like to enlighten you with the brief of the matter. I Nimisha Gupta seeing the popularity and commitments made by the Bharat matrimony registered my name in Bharat Matrimony, where I settle upon plan of Rs 14, 000/- as offered in August 2014. According to the plan offered I was assured that a Relationship Manager (herein referred as RM) will be provided to me, who will assist me with all the suitable profile matching to my criteria for next three months from the date plan was purchased. In the beginning RM appointed to me use to send four profiles in a week, which did not, matched my criteria and this went further on. Incessant complaints were made regarding the RM, but no actions were taken upon him/her, rather RM was changed as the previous RM have left the job, because of the changed RM I have to begin the process form beginning which not only caused loss of time as span of three months just vanished dealing with RM, but also loss of money. We have also experienced the references of the same profiles over and over again. On March 2015, I again opted for plan of Rs. 9000/- as offered, where according to the plan I was again given surety that a very diligent RM will be provided. But the same thing is happening again. RM is being changed on continuous basis and I am not provided with a suitable profile according to my criteria rather repeated profiles are being served continuously, because of which already one month time period has gone.Also, as per the offer, there has been not a single case where there was any video conference or face to face meeting organized by the RM.