Bharat Matrimony — Complaint about the service

Address:560061

I am a member of assisted matrimony service from Feb 2016. When I joined the service they told that they will send 3matching profile for a week regarding with my requrament and they had send the profile to some profiles won't match some profile r like 3 months before log in and some won't match with my requrament form that also I selected some profile and I asked for a follow up and my relationship manger was use to tell me that they are not picking the call. If we complain they will call and talk like we did all the mistakes my paying money to the matrimony service. Now from past 3weak I am not getting any profile and if I call to the concern person he is telling that year end he is busy and wait for some days. My email ID is [protected]@yahoo.com.
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Bharat Matrimony customer support has been notified about the posted complaint.
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Very bad service
Dear Sir,

We regret the inconvenience caused to you.

Please send your matrimony Id and your contact number to [protected]@assistedmatrimony.com and we'd like to speak and understand the issue better as it will aid us in introspection and improvements in our processes ultimately leading to customer delight.

We apologize, once again for the unpleasant experience you had.

Regards,
Team Contact Center
Bharatmatrimony.com

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    +91 81 4499 8877 (India)
    +44 20 3608 0267 (UK)
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    No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
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