[Resolved] Bharat Matrimony — Disappointed with the way of taking of your customer executive

NEELU CHANCHAL

from Mumbai, Maharashtra

Address:

Dehradun, Uttarakhand, 248001

Today, i got a call from ur executive, and the way of taking of her is too ridiculous. Call is recorded automatically, if required, i can provide to you as it can not be uploaded with my complaint. If you are taking to your customer in this way then no will register on your site or app in future. And definitely i will never suggest anyone ur app or site to anyone. Please take immediate action in this regard. I also request you to keep my identity confidential.

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Oct 29, 2016

Complaint marked as Resolved

Bharat Matrimony customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2016

Bharat Matrimony Customer Care's response Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

We're very sorry to hear this. Could you please send your matrimony Id and contact number immediately to [protected]@bharatmatrimony.com and we'd like to speak, understand the issue better to help you.

Regards,
Team Contact Center
Bharatmatrimony.com

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Comments

aparna.lens

from Mumbai, Maharashtra

I have been getting continuous calls from Bharat Matrimony call center. I have already informed them not to call me as I am not going to re-register further with Bharat Matrimony.
Still from from last one month, atleast thrice a day I get calls from them.