Bharat Matrimony — Elite matrimony package and Assisted matrimony

sharbani

from Noida, Uttar Pradesh

Address:	Chennai, Tamil Nadu
Website:	www.bharatmatrimony.com

I had taken the membership for Assisted matrimony in jan 2016 wherein my contact number and email id was hacked by some hacker and I received mail regarding money laundering so you can understand how unsafe even the personalized services are . The worst was yet to come I had taken their Elite matrimony package on 20/05/2016 for 3 months which is their premium package . Till date I have not received a single profile from them as the service team has clearly confirmed that they do not have any profile to service me. I HAVE BEEN DUPED I HAVE BEEN FOLLOWING THEM FOR MY MONEY REFUND FOR THE LAST 3 MONTHS. THE PEOPLE IN THE MARKETING MR HIMADRI AND MS DEBANJALI ARE THE BIGGEST FRAUDS . THEY LIED ME TELLING THAT THEIR WERE LOTS OF PROFILES TO SERVICE ME . I HAVE ALL DOCUMENTATIONS AND PROOFS TO SHARE IN CASE NEEDED. No one responds to calls and does not even answer. Requesting the consumer forum to please help as they are playing with the sentiments of the people . I have lost my interest on the money, harassed by them as I have been calling their Chennai office without any help. Please guide me also I would like to put this in the media too so that simple people are not duped.
I can be contacted at [protected] for any proof needed,

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Bharat Matrimony customer support has been notified about the posted complaint.

Oct 17, 2016

Updated by sharbani The other people of Bharat matrimony who are also a part of this harassment process are Sukanya, Anubha, Sarbani. I have a documentation from Anubha saying she has profiles are me so you can understand to what extend they are lying to customers . Inspite of paying such a huge amount this is the way a customer is being harassed on a sensitive issue like marriage .