[Resolved]  Bharat Matrimony — Elite Matrimony--- Wrong representation

Address:

New Delhi, Delhi

I wanted to sign up for bharat matrimony and had called their call center for details. They gave me details of elite matrimony saying that it would suit my profile and that they had excellent profiles. I thought that it would be good considering my background and hence I signed up. I clearlly asked that wheteher they will have that many elite profiles. I was said there hundreds!!! I was given one profile of a smart educated girl. That was good. I was promised 2 3 profile per week. After the first profile it just went downhill. the rest of the profiles where hardly elite. It is rude but the fact is they were profiles of even simple graduates from lower middle class families. How was that elite??? I was promised upper class families opr educated. The profiles never met both the criteria. I complained to a manager called swati jain swati.[protected]@elitematrimony.com. ([protected])She said she will intervene and sort it. She says that my community there arent many elite profiles so she is sedni8ng me simple profiles. After that the profile quality did not improve but infact I did not even get feedback from the company on the profiles sent to me. Now the profiles being sent has gone down to almost 1 per week. May be cause i have only few weeks left that they are trying to finish my time and say that my time period is over. This is absolute cheating. They sold me the elite profile knowing that they dont have profiles. Then their basic service also stops. There is nothing elite about the service...that is gauranteed. They are grossly misleading people.