Bharat Matrimony — Fake profiles and False Promise '100% Guaranteed Responses' or refund

Address:Chennai, Tamil Nadu

They give a false promise to refund the money if there is no response. I have the membership 3 times. every time after expiry of the membership, i will get an interest acceptance and there will be no response from them (they won't pickup the phone) after taking the membership. BM will not take any action on the profiles shows that those are fake profiles created and managed by BM.
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Bharat Matrimony customer support has been notified about the posted complaint.
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Dear Mr. Viswanatha Reddy Guddeti,

We regret the inconvenience caused to you.

Please send your Matrimony ID and registered contact number to [protected]@bharatmatrimony.com as we'd like to speak and understand the issue better as it will aid us in introspection and improvements in our processes ultimately leading to customer delight.

We apologize, once again for the unpleasant experience you had.

Regards,
Team Contact Center
Bharatmatrimony.com

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