Bharat Matrimony — Farjiwada of bharat matrimony site to false promise. | |||||
Sub: Farjiwada of Bharat matrimony to false promise. This is H4186561, member of Hindi Matrimony Community site, which is sister-site of Bharat Matrimony. I have a complaint about a farjiwada regarding subscription of membership. Three months ago, I purchased your subscription for four (4) months period. When three months gone in the first week of March 2016, my subscription was end. I had called and talk to Bharat Matrimony Care Center, Delhi, several times regarding this issue. But they always told one (1) month subscription will add in the last of three months ends. But this time my subscription was end since last week and in my profile on website showing free member. In my account, have too many contacts and message which is not used. I want my one month subscription, and take action against whom customer care executive who false promise to me again and again. Thanks H4186561 Member Bharat Matrimony Was this information helpful? | |||||
Bharat Matrimony customer support has been notified about the posted complaint. | |||||
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Thank you for contacting Bharatmatrimony.com
This is with reference to your email conversation dated 14/03/2016 regarding the extra validity days.
We would like to inform you to we have added 30 extra validity days successfully in your profile. We request you to login into your profile with help of your matrimony id and password and check the same.
We are sorry for the inconvenience caused you.
Should you require any clarifications or assistance, please do not hesitate to contact us via email to [protected]@bharatmatrimony.com or call us at[protected].
Regards,
Team Contact Center
Bharatmatrimony.com