Bharat Matrimony — Non-receiving Of refund with in Stipulated time as committed by them

Dear Mr. Subhasis Prusty,

We regret the inconvenience caused to you.

Regarding the non-receipt of refund, we express our deep concern by saying that you have been a very patient customer and we really appreciate your cooperation for the same.

We are sorry to inform you that we are yet to receive further updates on this. We are following up this issue with high priority and are expressly working towards resolving it at the earliest.

Since, we are yet to receive any updates, we do not wish to commit any false promises. Once we get a confirmation from the concern department, we will revert to you.

We request you to kindly bear with us in the interim. Your understanding and patience is highly appreciated.

Should you require any further clarifications or assistance, please reply to us via email to [protected]@bharatmatrimony.com

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com

Dear Team


Its regarding commitment.Either your support persons are not adequately eqipped with information or organisational policy is not


up to the standard.Its been more than 15 days i have been waiting for and all the time same communication, we have taken your


issue seriously and awaiting confirmation from finance department.


As said earlier also, please provide a tentative date, when you people can process and make payment.


Regards:
subhasis prusty.

Dear team


Amount has been Credited.
Thanks for the support.


Regards:
subhasis

Dear Mr. Subhasis Prusty,

We thank you for your patience.

Should you require any further clarifications or assistance, please reply to us via email to [protected]@bharatmatrimony.com

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com

My name is Nisha (R1761426). I had taken your membership as on June 17th, 2015 by paying Rs. 2, 500/- . Your executive Raju from Bangalore office told me to take classic premium membership as I had received 1900+ interests. I asked him several times whether I had received so many interests, he said that I had received that many interests and since I was a free member I could not see those interests. He said that on becoming a paid member the interests would get transferred to your inbox. On becoming a paid member when I could not see those 1900+ interests I asked for a refund of Rs.2, 500/- on June 20th, 2015 i.e within 3 days itself.

The executive even spoke about refund and even his female manager but till now I have not received any refund inspite of many reminders/promises that I would receive my refund within 5 days.

All your executives only give false promises, make false commitment, con people of their hard earned money by telling lies.

Whoever is interested in loosing his/her hard earned money please join bharat matrimony. Worse site, worse customer service, unethical company, false promises and they all are cheaters.

Are you people running a cheating business of conning people by forcing them to pay, calling them repeatedly, asking for our bank details. Only frauds and cheaters ask money in such a way.

What is the status of my refund? Kindly provide the tracking number and the name of the courier service through which my cheque is going to be delivered?

Regards,
Nisha (R1761426)