Bharat Matrimony — Refund not received. | |||||
I had made the payment of Rs.3979. Due to some issues, the team assured that the amount will be refunded. But till today I have not received the amount. I called the company several times regarding this, but they told to wait. I asked at least the information of transaction details of the refund. Because I need the details, from which Bank they have refunded. But what they have provided is the transaction reference number. Transaction reference number :[protected] I went to HDFC bank and gave the above reference number, which is not useful to check the payment details. I am still contacting customer support of Community Matrimony(which is the wing of Bharat Matrimony), but they are not giving any details about the payment. I have not received the amount yet. It is almost 2 months now. The incident happened on 11-Dec-2015. Customer support number is[protected] I want my complete to be refunded as soon as possible. Was this information helpful? | |||||
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Bharat Matrimony customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Dear Sir,
We regret the inconvenience caused to you.
Please send your matrimony Id and your contact number to [protected]@bharatmatrimony.com and we'd like to speak and understand the issue better as it will aid us in introspection and improvements in our processes ultimately leading
to customer delight.
We apologize, once again for the unpleasant experience you had.
Regards,
Team Contact Center
Bharatmatrimony.com
We regret the inconvenience caused to you.
Please send your matrimony Id and your contact number to [protected]@bharatmatrimony.com and we'd like to speak and understand the issue better as it will aid us in introspection and improvements in our processes ultimately leading
to customer delight.
We apologize, once again for the unpleasant experience you had.
Regards,
Team Contact Center
Bharatmatrimony.com
For your information, I have not get any response yet for my e-mail from Bharat Matrimony. I did not even get an acknowledgement for confirmation for receiving my e-mail.
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+91 81 4499 8877 (India)
+44 20 3608 0267 (UK)
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No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
View all Bharat Matrimony contact information
Transaction reference number :[protected]
Ticket No: CBS9812426