Comments
My Matrimony isT3006920.
My Matrimony isT3006920.
My intention is not to take any serious action on the executive but just to make a point.Just make a point that the executive will not repeat his behaviour.
Dear Sir,
Thank you for your patience.
Regarding the rude behavior of our executive, we checked with the concern branch and found that the issue has been resolved.
We apologize, once again for the unpleasant experience and assure you, that every effort is being made to ensure that such lapses do not recur.
Should you require any further clarifications or assistance, please reply to us via email to [protected]@bharatmatrimony.com or call us at[protected].
We value your association with Bharatmatrimony.com
Regards,
Team Customer Care
Bharatmatrimony.com
Thank you for your patience.
Regarding the rude behavior of our executive, we checked with the concern branch and found that the issue has been resolved.
We apologize, once again for the unpleasant experience and assure you, that every effort is being made to ensure that such lapses do not recur.
Should you require any further clarifications or assistance, please reply to us via email to [protected]@bharatmatrimony.com or call us at[protected].
We value your association with Bharatmatrimony.com
Regards,
Team Customer Care
Bharatmatrimony.com
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We are deeply concerned with the complaint raised by you.
Regarding the rude behavior of our executive, we regret that our service couldn't live up to the expectations and the inconveniences you have faced due to the call from one of our executive.
We focus considerable effort on training our staff to ensure high levels of service and we shall further strengthen our initiatives in this direction based on your feedback.
Kindly revert to us with your exact Matrimony ID so that we can check and take necessary action on the executive.
We earnestly hope that the negative experience you had will not come in future. All our customers are important to us and your mail will aid us in introspection and improvements in our processes ultimately leading to customer delight.
We apologize, once again for the unpleasant experience and assure you, that every effort is being made to ensure that such lapses do not recur.
Should you require any further clarifications or assistance, please reply to us via email to [protected]@bharatmatrimony.com or call us at[protected].
We value your association with Bharatmatrimony.com
Regards,
Team Customer Care
Bharatmatrimony.com