Address: | Hyderabad, Andhra Pradesh, 500072 | Website: | www.bharatmatrimony.com |
Neither me nor my family have given consent or created a marriage profile for me on their website. The profile they made had my details such as phone number, email, my name and my education details. All these details were claimed to be verified when I did not authorize any of this activity.
When I approached their customer service through phone calls and emails, they responded saying that it wasn't done with malicious intent. If this is a form of marketing strategy they have adopted, this is a serious breach to an individual's privacy and long before we know it, they will have pictures of individuals up to attract more people to their website. Please take a look into the matter.
Thank you. Was this information helpful? |
We regret the inconvenience caused to you.
Please send your matrimony Id and your contact number to [protected]@bharatmatrimony.com and we'd like to speak and understand the issue better as it will aid us in introspection and improvements in our processes ultimately leading
to customer delight.
We apologize, once again for the unpleasant experience you had.
Regards,
Team Contact Center
Bharatmatrimony.com