Bharat Petroleum [BPCL] — Cancellation of subscription voucher

Address:

Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524201

LPG GAS COMPLAINT LETTER
KAVALI
30/01/2016

To,
Complaint Board, National consumer complaint forum
BP Gas Complaint
[protected]@explosives.govt.in Nagpur
[protected]@explosives.govt.in Chennai
[protected]@explosives.govt.in hyderabad

SUB: Cancellation of Subscription Voucher.

Sir,
I am a customer of Bharat Gas. The dealer is M/S.Venkata Santoshi Bharat Gas Agency, Distributor code.641757 Kavali. Nellore (DT) AP. He issued us two Gas Cylinders, one is on the name of Syed. Faizuddin, consumer no.11397, and the other on the name of Syed Ghousia Begum consumer no.11142. But he issued only one subscription voucher No. (SV[protected], dated 23/05/2009 and Two Domestic Gas Customer Cards for two cylinders. The details of the Cards are as follows:
1. Consumer Name: Syed FAizuddin.
Consumer no. 11397. Dated.23/05/2009.
2. Consumer Name: Syed Ghousia Begum.
Consumer no.11142. Dated.05/04/2009
We also having another Gas connection from Hindustan Petroleum Gas. The dealer is Gems Radio Electrical and General Agencies, Kavali.

As Per the government new rules the HP cylinder was blocked. We wanted to transfer this cylinder on the name of my son. So we requested the HP dealer to transfer it. He asked me to provide the Subscription cancellation voucher from Bharat Gas dealer.
I approached the Bharat Gas Agency with the Cancellation form to cancel the cylinder Subscription and issue the cancellation voucher. But he asked me to come on next day to take cancellation voucher . And then I went on next day and asked him about the Voucher and then he again asked me to come back after 2 days and then again after 2 days I went to him. But he again asked to come back after another 3 days. I am approaching his to get the cancellation voucher for the past 3 months. I went to him for more than 20 times. But he neglected me.
But till Date he didn’t issued me the cancellation Voucher. So I was unable to present the cancellation voucher to HP GAS Dealer (i.e Gems Gas Agency). As a result of this the HP Dealer cancelled my cylinder as I failed to present the cancellation voucher. Totally this the negligence of my BP Gas dealer towards me.
I am very frustrated and tired due to this irresponsive behavior of the BP Gas Dealer towards me. He has done Injustice towards us.. So as there is no way for me . I am approaching you to do a justified declaration toward this matter.
I believe that as a servant of Govt of INDIA, you will do justice towards me.
Looking towards your favorable reply

With Best regards,
Thanking you,

Yours Faithfully,
Dr. Syed Faizuddin, Ph D (Mech., )
Professor in Mechanical Engineering,
6-1-3A, ISHAK MIYAH STREET,
KAVALI-524201, Nellore (DT) AP.
Mob: 0091 [protected]