Bharat Petroleum [BPCL] — Delay delivery of cylinder

Address:

Kolkata, West Bengal, 700034

Our consumer number is 6142. We booked a refill cylinder on 20th September 2016. Our distributor is Balaram distributor. Today is 21st October 2016. Still we have not received the refilled cylinder. Usually whenever we are calling the distributor, they are not answering the phone calls. It is very rare we are getting them over phone. After so many attempt we got them over phone on 15th october and they assured that the delivery would be done by 19th October which is yet to be done. Pls help us