Bharat Petroleum [BPCL] — Fake delivery done by shriram gas agency pune

Address:	411044
Website:	www.consumercomplaints.in/new_complaint

I have bharat gas & number is 52664887. I have booked refill cylinder 29072016 on 29th july but same not delivered even after 2 days. So i have called on [protected]/35 on 1st aug more than 15 time & finally call received stating same will be delivered in 1 or 2 days due to delivery person is on leave. So again i have called on 2nd aug from 11 am to 12.30 pm almost 20 to 25 calls but no response. So we went to hospital for our work.In the afternoon we have received the from delivery boy & requested him to come in the evening as we were at hospital but as per him we need to book new request & same will be proceed. So today on 3th aug again i book new request but after that i received message from ad-bpclpg cylinder was delivered on 2nd aug which was not received actually & also received one more message for subsidy amount which i have not paid. Also same i have called to agency in the morning on given number but as usual no response again i called in the afternoon & god was blessing me & agency has received the call & i told her all story & she committed she will call back with all detail but god know when will she call back.

Also they are changing extra money for delivering cylinder to home.

Uch thing are not expected.

Hope i will get proper solution for same.

Thanks & regards

Sachin b

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