[Resolved] Bharat Petroleum — Mauli Petroleum - Baner, Pune - Attempt to Cheat | |||
Incident 1: Today 7 July (Rcpt 92520) 1. Told attendant to fill in petrol in two wheeler for Rs.700. 2. Attendant filled in pertol for Rs. 150 and took out the nozzle. 3. I said had asked for Rs. 700 and not Rs. 150 - at which he reset some settings. 4. The moment the reading started changing again (please note it was NOT reset to 0), he asked me irrelevannt question like payments mode/ debit or credit card/ PIN code reqd or not etc. 5. He stopped at meter reading at Rs.550. 6. Asked him amount to be paid - he said Rs. 700 - being Rs. 150 from earlier reading and Rs. 550 from current reading. 7. Insisted he did not reset the count to 0, at which he agreed and accepted payment of Rs. 550. Incident 2: Around a month back 1. Person before me put in petrol for Rs. 100, heard him say this amount. 2. At my turn, Attendant did not show the 0 reading and started filling in petrol. 3. Stopped at reading i asked for - Rs. 500 - when i insisted that reading was not zero, he agreed it was a mistake and accepted payment for Rs.400 only. Please take steps to stop these attempts at cheating consumers. Was this information helpful? | |||
Complaint marked as Resolved
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint. Jul 09, 2015 BPCLindiaco's response Dear Mr. Pushkar P Pradha , we are extremely sorry for the inconvenience caused to you. Please send us your Registered Mobile Number or Consumer Number and registered email, so that our Customer Care Team can serve you better. In the meantime, you may also like to register your complaint at www.bharatpetroleum.in or call Bharat Petroleum Smartline[protected] for immediate support. SmartLine[protected] is a convenient, hassle-free and faster process to resolve all your queries, complaints and feedback.
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1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura, Ahmedabad, Gujarat, India - 380014
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