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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 22, 2024
Complaints 15951
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6087
Unresolved
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
414
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
136
+91 11 2332 7117
70
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 5

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V
Vrindavana Das
from Mumbai, Maharashtra
Aug 31, 2023
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Cannot port mobile number

I have tried 5 times to port my number. However, I am getting the following error messages:

1. Your request for UPC has been delayed. Please wait while your request is being processed.

2. Request for UPC for your mobile no. 94xxxxxxxx could not be processed. Please retry after some time.

I have tried speaking with customer care service, but they don't have any idea as to why this is happening...
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I couldn't port my sin from BSNL as UPC request is not completing even after 8 tries.

Getting below response every time.

Your request for UPC has been delayed. Please wait while your request is being processed.

Request for UPC for your mobile no. 73824xxxxx could not be processed. Please retry after some time....
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G
Gaurav20111995
Aug 31, 2023
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Difficulty in porting no

I tried porting my no they are not sending me prot unique 4 digit no .first they send me this after this.
Your request for UPC has been delayed. Please wait while your request is being processed.
Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time....
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I have tried to generate UPC number 5 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.

I have also tried to contact in BSNL customer care and asked what is the issue and when it will be resolved? but got...
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Address:Karnataka

I have tried to generate UPC number 5 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.

I have also tried to contact in BSNL customer care and asked what is the issue and when it will be resolved? but got...
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Y
yeepuri.vikash
from Rajahmundry, Andhra Pradesh
Aug 30, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Could not get my upc request be processed.

I have tried to generate UPC number 3 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 99xxxxxxxx could not be processed. Please retry after some time.

I have also tried to contact in BSNL customer care and asked what is the issue and when it will be resolved? but got...
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C
Chikkuz007
Aug 30, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UPC is not being processed

I have tried to generate UPC number 3 times, but every time getting following messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time....
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I cannot get UPC for my mobile number after sending port request. All I'm getting is
Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.

Or

Your request for UPC has been delayed. Please wait while your request is being processed.

I Tried calling the customer care. 1st time they said to wait and try after 2 hours, 2nd time they directly said...
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U
Usha_A_12
Aug 30, 2023
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Cannot get UPC for MNP for a BSNL sim

I have sent 9 port requests to bsnl from my mobile number. Everytime I'm getting a reply

Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.
Or
Your request for UPC has been delayed. Please wait while your request is being processed.

BSNL is playing dirty not to lose users...
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S
sowmyavenkata
Aug 29, 2023
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UPC number not getting generated

I have placed a request for porting my BSNL sim to another network. For this process, I have sent a message PORT 94xxxxxxxx to 1900.
I got two messages:
1.Request for UPC has been delayed.
2.Request for UPC for your mobile number could not be processed. Please retry after sometime.

I have tried multiple times but getting the same messages every time.

Please look into this issue asap....
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U
udayvnayak
from Bengaluru, Karnataka
Aug 29, 2023
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BSNL user not getting UPC code

Bharat Sanchar Nigam [BSNL] — Request for UPC could not be processed

I have tried to generate UPC number 3 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time....
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I
iswarmunda
from SAMBALPUR, Odisha
Aug 28, 2023
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Non-activation of BSNL CUG sim

Address:Dr. Iswar Munda, Superintendent, CHC Kuntara, Via-Kuchinda, PS-Mahulpali, Dist-Sambalpur, PIN-768227, Odisha.

I am Superintendent, Kuntara CHC, Kuchinda, Sambalpur District, Odisha. I was provided BSNL CUG sim by NHM, Odisha bearing number [protected]. It was deactivated last year. I went to BSNL customer care, Sambalpur office but they said can't help....
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M
Manikandan Gurumoorthy
from Chennai, Tamil Nadu
Aug 27, 2023
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Incoming Call Issue

I'm getting issues often from BSNL landline. Please have issue resolved as as soon as possible....
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R
Rajiv4000
from Bhind, Madhya Pradesh
Aug 26, 2023
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Upc code not providing

UPC cannot be generated for the reasons: (1)There is an active request for the change of ownership / reverification process ongoing for this number. Please contact your service provider for further BSNL not providing the UPC CODE I have contacted many times but BSNL not solving my problem and they are makeing fool by saying wait for 24 hr.
My complaint number is -H[protected]...
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A
A K Singh2023
from NOIDA, Uttar Pradesh
Aug 25, 2023
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BSNL services SMS

Website:BSNL

I send SMS for port out from BSNL but not getting any response from 1901,...
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J
Julies1800
from Chennai, Tamil Nadu
Aug 24, 2023
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Unique Porting Code

I am trying two days for UPC Code. Your request for upc has been delayed. Please wait and again it shows UPC could not be processed. Trying for 2 two days...
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C
coolguysri
Aug 24, 2023
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Request for UPC could not be processed for MNP

Address:Hyderabad

I have tried to generate UPC number 3 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 8985xxxxxx could not be processed. Please retry after some time....
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A
adibhatk96
Aug 23, 2023
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Bad experience with BSNL Bharat fiber broadband

Address:Shimoga - 577203

Reporting this from Shimoga. I've been using BSNL Bharat fiber broadband. from last couple of years, and the service has been mostly disappointing.

I've faced connection downtime multiple times. Once it goes down it takes hours to recover. And this is happening during peak usage hours. As first measure I try to call the guy who installed the connection, but he usually never picks up to address the issue 😐

Only...
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M
MahendraPanchal5335
Aug 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding SMS service

From last three days I am trying to send message from my BSNL number but due to technical problem I am unable to send message.
About this problem also talk with customer service but no satisfactory reply. Please solve the problem as soon as possible.
Mobile no. [protected]
E-mail:[protected]@gmail.com...
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Address:Opposite to Ayilakkad post office in Edappal village, malappuram District, Kerala. 679576.

An unused bsnl telephone pole is existing at the entry point of the Mukkilappady to south field road at Ayilakkad, Edappal village and panchayat, Malappuram District, Kerala. Pin 679576. Now the road is being converted to 9ft Concrete road by the state govt fund. It is requested to remove / shift to suitable place away from the entrance for facilitating the construction....
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