Bharat Sanchar Nigam [BSNL] — Broadband connection

Address:

Vellore, Tamil Nadu, 635751

We are using bsnl broadband service from about 5 years now, and till date we have not used the Internet without any complaints. Line connection drops every 5 mins. Everytime we ask for a technician to come over and fix the line and the next day it's again problematic.

Since I work for a private IT sector, sometimes it's very crucial for me to login to my work site from home itself. So everytime I have faced this problem and no one yet gets it fixed as permanent solution. Everytime when the technician comes, we also tried to offer moreo money so that such kind of problem doesn't come again but they still only want to get money but never fix the problem properly.

My sister is in abroad and we used to Skype call her. And our calls are distorted and of poor quality picture even though we have got 4 mbps speed package. We pay the bills on time, approx 1600 per month, for getting a good quality Internet but what's the use of paying money to the service which is worthless.

Even today, May 1 2016, I have booked a complaint using the landline 198 service.

Please consider this a major problem and do a background check on the number of complaints that we have logged so far.

Plz contact me @ [protected].