[Resolved]  Bharat Sanchar Nigam [BSNL] — Merchant transaction

Sir
I had net banking recharge stv32 rs.32/- on 1_8_2016
Vide reference no ig0cljbja1
Debited my state bank of india sb a/c [protected], but not activated till date.
Kindly reverse the amount to my a/c as earlier and intimate by e. Mail.
With regards
Muruganbabu
[protected]

Portalquerry. Bsnl.in reply
Sir,
There seems to be no such transactions done through bsnl portal web site: http://portal.bsnl.in on 01/08/2016, please arrange to provide the transaction details if any or ask the customer to approach the concerned bank / website incharge.

With regards
Portal helpdesk
Bsnl, hyderabad
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Sep 3, 2016
Complaint marked as Resolved 
Amount debited in my s.b a/c till the date it is not reversed. BSNL replied no such transaction. SBI replied transaction successful. Where the amount goes? ? ? Clarify- the NET BANKING TRANSACTION REF No. IG0CLJBJA1 dt. 01.08.2016 amount Rs.32
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Aug 29, 2016
Updated by muruganbabus
Merchant Transaction
Reference No. IG0CLJBJA1
Debit Account Number[protected]
Debit Branch PONDICHERRY
Remarks
Transaction Date 01­Aug­2016
Amount INR 32.00
Status Success
Reason Processed
Sep 03, 2016
Updated by muruganbabus
Complaint marked as Resolved Sep 3, 2016
Amount debited in my s.b a/c till the date it is not reversed.

BSNL replied no such transaction.

SBI replied transaction successful.

Where the amount goes? ? ?

Clarify- the NET BANKING TRANSACTION REF No. IG0CLJBJA1 dt. 01.08.2016 amount Rs.32
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